Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Account Information: If you create an account, we store your login credentials and preferences.

  • Order Details: Product selections, order history, and delivery information.

  • Device & Usage Data: IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or account

  • Improve our website, products, and services

  • Send marketing emails (only with your consent)

  • Prevent fraudulent activity and ensure a secure shopping experience

We do not sell your information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties, but only when necessary:

  • Payment Processors: To complete your transactions securely

  • Shipping Partners: To deliver your orders to you

  • Marketing Services: To help us send promotional content (only with your consent)

  • Legal Requirements: If required by law or to protect our rights

All third parties we work with are required to protect your data in line with this policy.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember items in your cart

  • Understand how users interact with our site

  • Improve performance and personalize content

You can choose to disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Object to certain types of data processing

  • Withdraw consent at any time (for marketing, for example)

To exercise any of these rights, please contact us

6. Data Security

We take data protection seriously. We use industry-standard encryption and secure payment gateways to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax, legal, accounting obligations).

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies if you visit them.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date below.

Last Updated: 25/4/2025